FAQ

Know More on Frequently Asked Questions

FAQs

All booked rides by NYC Best Limo are dispatched by

Aureus LLC & Limo Inc.
TLC N# B03018 240Kent Av. Brooklyn NY 11249

Frequently Asked Questions

When you make the reservation, you have the option of a $20 meet-and-greet inside the terminal or a free curbside pick-up.

Yes, as soon as you enter your reservation information, a window with your flight information will appear, and you will be given the option of being inside with a sign or curbside pick-up.

The term “curbside pick-up” refers to the vehicle’s location outside the terminal.

When you arrive, your driver will text you the car details.

Requesting a meet and greet inside is the best option; otherwise, it can be difficult.

No, our fares include all fees and tolls; however, if your ride includes additional tolls, they will be charged to your bill after or before the ride, with advance notice and your approval.

The only optional thing is the tip.

Yes, the tip is included; however, additional tips are optional.

Yes, you can request rear or forward-facing child seats when making your reservation, and the cost is $15 per child seat.

Yes, your driver and our dispatcher are constantly monitoring your flight; therefore, it is critical that you include your flight information in your reservation.

It takes 60 minutes for international arrivals and 30 minutes for domestic flights.

Our system only allows reservations to be made three hours in advance.

Yes, you can cancel at any time.

You can cancel your reservation 3 hours in advance with no charge

It is not required if you have already received our e-mail confirmation.

You must contact us at 347 748 5862 or 718 517 1919 and speak with one of our operators to request an e-mail with the modification details.

Email: book@nycbestlimo.com

It’s not a problem; we’re always keeping an eye on your flight.

The best way to cancel your reservation is to indicate whether you want to cancel or modify it in the confirmation email.

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